The commotion is that the flying man who always comes by has returned once again.

Continued from Wondermark #024
[ 💬 Comment thread on Discord ]

My magazine article about bookstores

The November/December issue of Poets & Writers Magazine has published an article of mine, called “Consider the Elephant: Nine Ways to Feel a Bookstore”:

When you don’t know any better, there’s nothing to stop you. This is why, last fall, two friends and I decided to start a publishing company. Now, with twenty-five thousand copies of our first book in print, a five-figure unpaid invoice from the late Borders, Inc., and an incessant, restless anxiety — all things I didn’t have twelve months ago — I have tried to wrap my mind around that elephant in the room for anyone who thinks they can put out a book: the bookstore.

Everybody has an opinion on this topic. Financial analysts and book-industry insiders wring their hands as e-books threaten to outpace physical volumes in readers’ hearts and shopping carts, authors increasingly wonder what those stores are doing for them that they can’t do for themselves with a website, and the people who work every day between towering stacks of Penguin Classics and get-rich-quick hardcovers wonder if they’ll have jobs by this time next year. The bookstore is one of those elephants that the blind men take turns feeling in the old parable…

The book I’m referring to, of course, is Machine of Death, and in the article, I explain not only what we did to make MOD successful (a tale you know well), but what happened afterward, the strange lessons we have learned in the past year about the bookstore industry, and why there are no easy answers to the question of “what is the best way to sell a book these days?”

I’m pleased that a publishing-industry magazine chose to publish what is really a bit of an iconoclastic view, although it ends up rather optimistic, I think. The editor who worked with me on this story also told me that this is the longest article that P&W has ever published, which I will take as an insane compliment. “We got to make room for this thing, it’s gold!”

The article is not online, so may I suggest you check out the paper magazine in a…bookstore? (It’s really quite a good magazine, if you’re interested in writing.)

All the calendars have shipped.

These beauties are wending their way to 175 of you right now. I hope you like them! They were very difficult to make. I will not be making them again like this next year; five years is a good run.

But not to worry! I have…another idea. A different idea.

It will wait to be revealed, until then. Stay tuned!

Calendar update photos

We’ve got two people printing calendars in shifts right now, working as fast as the law allows.* We’re about 80% done with everything, and I still expect to be shipping these out on Saturday.

*By which I mean, of course, the physical law that governs the drying time of ink. Perhaps it’s Squid’s Law? I hereby postulate Squid’s Law as: “Things take twice as long as you expect, three times as long as you have, and four times as long as you want.”

We mixed up a custom color of ink for part of it, because apparently I hate doing anything simply?

It is very messy.

Monday the 19th will be the last day to place any orders through my in-house store before I leave town for Christmas. I cannot guarantee that anything purchased now will arrive at any given time, because I cannot control the post office, but we are doing pretty well at shipping all orders within 24 hours.

Here is a sketch I did at the Renegade Craft Fair last weekend!

It is a profound metaphor for AMERICA

Calendars: SOLD OUT. Engineering: STILL LOUD.

All copies of the 2012 Wondermark Calendar have been spoken for. Thanks so much! We’re busily printing all this week, and if all continues to go well I expect we will be mailing them out starting this Saturday.

I also noticed that TopatoCo is currently sold out of Engineering shirts in most guy sizes, and I do not expect them to restock before Christmas. Just to cover the gap, I’ve put a few up in my own store for the time being, just whatever I have on hand.

A few people have written to tell me that they saw a shirt with this same slogan in the Signals catalog, or on their website. They are right to think that it was done without my knowledge or approval — I’d never let a design this ugly go out:

This is a tricky situation — legally, you cannot copyright a short phrase or slogan. (That’s why you can see stupid slogans like “FBI: Female Body Inspector” on fifty million different T-shirts in fifty million different tourist shops.) A design is copyrightable, but in this case they only used the words. You can trademark a slogan, but that costs a fair amount of money, and I hadn’t done that. (Maybe I should.)

Anyway, Signals and similar catalog shops are in the business of being everything to all people. There is no philosophy; there is no creative point of view. There’s just “Ah! Someone might identify with this. Let’s put it on a shirt and see if we can sell a bunch.” Apparently someone thought that my shirt design was just another free-floating slogan ripe for appropriation.

So I wrote them an email. The reason I’m sharing this story — when I usually don’t bother to bring up situations like this, and give attention to entities that deserve to die in obscurity — is because I thought my approach might be instructive.

The knee-jerk response is “Cease and desist! Sue! Call a lawyer!” This implies that (a) the issue cannot be solved through more amicable means, and (b) I have a lot of time and money to throw at this kind of problem. The latter is not true, and I like to at least allow for the chance that the former isn’t either. There’s a lot of double negatives in that sequence, so I’ll restate: Being aggressive puts people on the defensive. Being friendly gets people to help you.

Also, always give the party in the wrong the ability to back off gracefully.

Learning this is one of the biggest things that has helped me in life: avoid putting people on the defensive. Sometimes it is necessary to be firm, or to express dissatisfaction, or to press for remedy of a situation. But I have never found yelling and shouting to be the easiest way to that end — at least, not as an opener.

Here’s the email I wrote, in part:

Hello! I was referred to this email address by Signals customer support. Please let me know if I have the right place!

I’m the creator of the comic strip “Wondermark” and the originator of the slogan: “Engineering: Like Math, But Louder.” I first published it in a comic strip in June 2010: https://wondermark.com/634/

I also sell a T-shirt with the slogan: http://topatoco.com/wondermark/engineering

A reader brought your “Engineering T-Shirt” to my attention: [link]. And I see you also sell a similar sweatshirt.

I double-checked with my licensing department and we have no record of any paperwork or payment from Signals for use of the slogan on a T-shirt. If this is an oversight, I would be pleased to send an invoice for the licensing. Otherwise, I must insist that your shirt be removed from sale.

I’m sure it was an honest mistake and I’m happy to assist in setting things right. Thanks very much, and please contact me with any questions! I look forward to hearing from you by October 28.

Best,

David Malki !
[email address, phone number]

I was forwarded up the chain to somebody with authority. This person eventually said, in essence, “We’re within our rights to make our version. But you know what? Yours is a much better design. We’d like to license yours instead.”

Always leave them a graceful out. So, the spring Signals catalog will feature my version of the Engineering design.

Should you all rush out and buy the shirt when it becomes available? No, absolutely not. Their royalties are horrible — like, beyond horrible and into the realm of insulting. But considering that all I wanted was for them to stop selling the ugly version, any royalty at all is a nice bonus. And considering that someone may have submitted that slogan to them and thus stood to earn their own royalties on sales of the knockoffs…that’s not right.

I’m pleased that this situation ended (more or less) amicably. Of course, your mileage may vary, but I am living proof that it is possible to assert your rights without being rude or making enemies.

ALSO: Thank you very much for bringing this sort of thing to my attention. You are my eyes and ears. A quick email or tweet whenever you see something like this is very appreciated. I will reward you…with e-smiles


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